A one-stop shop for retail excellence

Arcadis Gen’s suite of project, cost management, portfolio collaboration and reporting systems provided an integrated, one-stop shop for site details, project, schedule, cost, risk, change and documentation – everything Costa needs to manage their ambitious, 1000-store refurbishment program.

Following their acquisition by Coca-Cola in 2018, Costa Coffee unveiled significant global growth ambitions. Now the world’s second-biggest coffee shop, Costa’s Renewals Program will ensure their retail outlets are of the highest quality and continue to attract millions of customers each year.

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Mark Parsons

Proposition Development

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A one-stop shop for retail excellence

Arcadis Gen is working with Costa Coffee to provide a range of services, including design, commercial, program and project management activities. The program will revitalize more than 1,000 new and existing Costa Coffee shops around the UK

With Arcadis Gen’s portfolio project management solution, Costa has access to an integrated and easy-to-use solution. Managing the program from ideation to completion, capturing all project and property information in a single location. Built-in real-time reporting helps the team identify risks and plan interventions, and project data outputs are being used to provide an accurate record of all works

  • 220+New stores
  • £18mInvestment to date